Shipping policy
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Shipping Policy
Every Bloom set is handmade and carefully packed in California. Here's everything you need to know about getting your nails to you.
Processing Time
- In-stock sets ship within 1β2 business days.
- Pre-order sets ship within 5β7 business days.
Business days are Monday through Friday, excluding U.S. holidays. If your order has both in-stock and pre-order items, it ships together once everything is ready.
Free Shipping
- United States: free shipping on orders over $48
- International: free shipping on orders over $69
Shipping Rates & Delivery Times
Delivery times start once your order ships.
| Destination | Delivery time | Shipping fee |
|---|---|---|
| United States | 3β5 business days | $7.90 |
| Canada | 8β10 business days | $7.90 |
| United Kingdom | 3β5 business days | $7.90 |
| France | 3β5 business days | $7.90 |
| Germany | 5β8 business days | $7.90 |
| Spain | 5β8 business days | $7.90 |
| Ireland | 6β10 business days | $7.90 |
| Italy | 5β8 business days | $8.90 |
| Switzerland | 6β10 business days | $8.90 |
| Australia | 6β10 business days | $7.90 |
| New Zealand | 6β10 business days | $9.90 |
| Japan | 4β7 business days | $9.90 |
| South Korea | 4β6 business days | $9.90 |
Tracking Your Order
Once your order ships, you'll get an email with your tracking number. You can also check your order any time on our Track Order page at bloomnailsco.com/pages/track-order.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These fees are the customer's responsibility and aren't included in our shipping rates. Customs processing can sometimes add time to delivery.
Address Accuracy
Please double-check your shipping address at checkout. We aren't responsible for orders shipped to an incorrect or incomplete address entered at checkout. If you spot a mistake, email us right away at hello@bloomnailsco.com and we'll do our best to update it before your order ships.
Lost, Delayed, or Stolen Packages
Delivery times are estimates, and delays can happen because of weather, carrier issues, customs, or other circumstances outside our control. If your tracking hasn't updated in 7 business days, or it shows delivered but you can't find your package, email us at hello@bloomnailsco.com with your order number. We'll work with the carrier to help locate it.
Damaged in Transit
If your order arrives damaged, email hello@bloomnailsco.com within 7 days of delivery with your order number and photos, and we'll make it right. See our Return & Exchange Policy for details.
Questions?
We're happy to help. Email us at hello@bloomnailsco.com.
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