Return & Exchange Policy

At Bloom Nails, every set is handmade, and we want you to love yours. If something isn't right, here's how we'll take care of you.

Free 30-Day Exchanges

Because press-on nails are a personal hygiene product, we offer exchanges instead of refunds. You can exchange a set for a different size or design within 30 days of delivery, as long as:

• The set is unopened, unused, and in its original packaging
• The exchange request is made within 30 days of delivery
• It's one exchange per order

We cover return shipping on approved exchanges within the U.S. and will email you a prepaid return label. For international orders, return shipping is the customer's responsibility.

How to Start an Exchange

1. Email hello@bloomnailsco.com with your order number and the size or design you'd like instead.
2. We'll reply with your return instructions (and a prepaid label for U.S. orders).
3. Once we receive and inspect your set, we'll ship your new one.

Damaged or Faulty Items

If your order arrives damaged or with a quality issue, email hello@bloomnailsco.com within 7 days of delivery. Please include your order number and clear photos or a video of the issue. Once we've reviewed it, we'll send a replacement or issue a refund.

Order Changes & Cancellations

Each order is prepared quickly, so orders are final once placed and can't be changed or canceled.

Final Sale Items

Free gifts and items that have been opened or used can't be exchanged or refunded, except in the case of a confirmed damaged or faulty item.

Questions?

We're always happy to help. Reach us anytime at hello@bloomnailsco.com.